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Your enterprise is sitting on a gold mine of customer information, but search or tagging functions don’t have the capability to surface the right granular insights or knowledge at the right time and place.
In this webinar, Sariel Moshe, xFind’s Chief Product Officer, talks with Kai Altenfelder of the consultancy pro accessio about how automated knowledge retrieval and insight discovery can connect customer support teams with the understanding they need. This enables smooth KCS implementations and can transform customer support into a strategic growth center for the enterprise.
In this webinar, you will learn: