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A fusion of GPT and NLP technologies for your customer service or enterprise support organization
Our advanced AI delivers to agents the relevant answers, backed by explicit data sources, needed to resolve customer issues, saving up to 50% of time searching for answers.
Supercharge your customer portal and chatbot with the most relevant enterprise knowledge and concise answers, deflecting customer support cases by up to 30%.
Monitor support engineers' case handling and measure cost savings over time. Establish benchmarks and best practices among service engineers.
Ability to search across different data sources, such as databases, intranets and applications.
Offers search for a variety of file types.
Global Language Support
Ability to search in multiple languages without any additional work required.
Ability of search to handle typos.
Allows the end user to filter and refine search results.
Ability to define synonyms for search terms.
Allows the user to search in a natural, intuitive manner.
Gives the user targeted, personalized results based on their activity or preferences.
Allow the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Ability to plug the search capabilities into other applications or tools.
xFind uses the highest-quality security frameworks to ensure you
and your customers’ data are safe and secure.