Knowledge simplified

Empowering Customer Support teams

Lower time to resolution

Raise CSAT

Reduce training time

Request a demo

Don’t waste time searching for organizational knowledge – let knowledge come to you.

xFind accompanies the agent throughout a ticket, and automatically delivers the most relevant, updated information across all departments and knowledge bases, right to their screen

Receive a customer inquiry

xFind presents smart suggestions

Click and serve in seconds

Integrations

Powered by your knowledge systems

“Cold start”

no need for custom tagging or supervision

One-click-install

xFind browser extension

Security

ISO 27001 certified

Proven Technology

Cutting-edge Information Retrieval and Machine Learning algorithms developed by Technion researchers

Multi Signal retrieval – analyses various angles of the information, for true contextual relevance

Relevance engine – indicate highly relevant information

80% accuracy and improving, xFind, like a pair of jeans, improves with use.

Why we built xFind?

Customers are accustomed to quick, accurate answers with minimal human interaction. Yet some inquiries still require human analysis by support/success agents. xFind empowers support agents to perform at the highest level, and removes customer frustration even in the hardest cases to crack.

Let’s get started

Request a demo