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xFind’s breakthrough no-search, no-tag, no-friction
Contextual Intelligence platform redefines customer support with faster case resolution and actionable insights to take your product and business to the next level.
xFind dynamically scans every case as it progresses and automatically presents the precise information your agents need, all before they even read the case. xPlore surfaces only the most relevant information to solve cases better and more quickly.
Learn MoreUsing all data from your support cases - and without any tedious, manual tagging - xTend reveals critical trends and product issues that are key to reducing support volume and improving your product and business.
Learn MorexPerience Portal Search allows your customers to describe what they really need as if they were simply discussing their issue with a colleague, analyzing this free-text to provide precise and specific article recommendations.
Learn MorexFind uses the highest-quality security frameworks to ensure you
and your customers’ data are safe and secure.