Quality and precision are key values which guide us, and are the essence of every element in the system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Extremely Easy to Use

  • Knowledge access becomes a 1-click action
  • Retrieved solution items are pushed to the user
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Extremely Easy to Deploy

  • The xFind apps can be installed in 1-click
  • xFind knowledge source integrations require read-only API access only
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Precise from Day-1

  • No need to wait for the system to train on use
  • No tuning services required
  • No data tagging or reorganizing needed
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Main Features

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Helpdesk Apps

  • Integral to rep’s main system ticketing system screen
  • Presents relevant items from all knowledge sources
  • Alerts the user of highly relevant information
  • Presents specific "Snippets" of the solution
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
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Knowledge source integration

  • Integrates with any cloud-based knowledge source
  • Connects via API with a read-only user/token for maximal security and simplicity
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Analytics dashboard

  • Usage Stats
  • Reps' stats
  • Support KPIs
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Data privacy and Security

  • ISO 27001 information security standard - certified
  • GDPR compliant
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Integrations

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