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The xFind Solution

A fusion of GPT and NLP technologies for your customer service or enterprise support organization

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Improve agent efficiency and productivity

Our advanced AI delivers to agents the relevant answers needed to resolve customer issues, saving time searching for answers.

Increase customer satisfaction

Slash time to resolution with xFind’s accurate information. Improve your customers’ portal, chatbot and agent experience and raise customer retention rates.

Proactive customer support

xFind detects trends and case drivers in customer issues, empowering support managers to be proactive in knowledge creation and product fixing.

How it works

Multiple Touchpoints, One Engine

1

CRM
Recommended answers on service cases
Salesforce

2

Portal
customer and internal searches
SALESFORCE

3

Chatbot
question answering for customers and internally
PORTALS
xFIND ANSWERS
Run GPT on curated knowledge
xFIND KNOWLEDGE
xFIND TRUST
GDPR, SOC2, Access Control, AWS, ISO 27001
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Leverage insights from your support operation
to grow your business even faster with xFind.

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Rest easy with enterprise-grade security

xFind uses the highest-quality security frameworks to ensure you
and your customers’ data are safe and secure.

ISO 27001 Certified

GDPR Compliant

SOC2 Pending

End to End Encryption